Frequently Asked Questions

The following is a list of most commonly asked questions:

How do I create a new user account?
What courses do you currently offer?
How do I register for a course?
How do I register someone else for a course?
Which methods of payment do you accept online?
What is the cancellation policy if I am unable to attend?
How do I cancel a registration?
What do I do if I've lost my password?
How can I find out what courses I'm registered in?

How do I create a new user account?

In order to register for courses online, you must create an account . To create a new user account, click on the Log On link on the Home page (or click here). When the New Account: Personal Information page opens, enter your personal information then click the Submit button to create a new account.

Note: you must have an email address to set up an account with us.

What courses do you currently offer?

Select one of the Lookup Courses links (in the left navigation bar) to see the list of courses we currently offer.

How do I register for a course?

To register for a course:

  1. Look Up Course - look up the course you want to enroll in (click here to access the Course Listing).

  2. Add to Shopping Cart - click the Add to Shopping Cart button on the Course Information page to start the registration process.

  3. Logon - log on to the system. Note: if you're already logged on, this step will be skipped.

  4. Select Course Fees - select the course fee options (i.e. select registration fee, add optional fees).

  5. Add More Courses - if you are enrolling in other courses, click the Add More Courses button and repeat steps 1, 2, and 4. Otherwise, continue to step 6.

  6. Register for Selected Courses - once you have added all the desired courses to your Shopping Cart, click the Register Now button to continue the registration process.

  7. Make Payment - enter your payment information then click the Submit Payment button.***

  8. Registration Confirmed - the Registration Confirmation page now opens notifying you that you are enrolled in the course(s). A confirmation email with the registration specifics is also sent to your email address. At this time, you can safely log off the system.

Proxy Registration:How do I register someone else for a course?

note: If you have previously registered someone--their name will appear-simply click to choose

  1. Look Up Course - look up the course you want to enroll in (click here to access the Course Listing).

  2. Below the course details bar there is a button: Enroll Someone Else

  3. Click on Enroll Someone else to begin Proxy Registration

  4. Enter the email of the person that you would like to register in the space provided –if you do not know the Student's email please email elainecowan@worcesterart.org during normal business hours Tuesday-Friday 8:30am-5pm and it will be provided to you.

  5. Add More Courses - if you are enrolling in other courses, click the Add More Courses button and repeat steps 1, 2, and 4. Otherwise, continue to step 6.

  6. Register for Selected Courses - once you have added all the desired courses to your Shopping Cart, click the Register Now button to continue the registration process.

  7. Make Payment - enter your payment information then click the Submit Payment button.***

  8. Registration Confirmed - the Registration Confirmation page now opens notifying you that you are enrolled in the course(s). A confirmation email with the registration specifics is also sent to your email address. At this time, you can safely log off the system.

***Important Note for those paying by Credit Card
The Wait page will be displayed to you while the system is waiting for credit card approval.

Which methods of payment do you accept online?

Visa, Mastercard and American Express

What is the cancellation policy if I am unable to attend?

Refund and Credit Policy
For all course and workshops, a 90% refund is given upon withdrawal in writing five (5) or more business days before the first class, unless otherwise specified in the course description. Withdrawal must be in writing. No credits or refunds are given on withdrawals less than five (5) business days before the first class meeting. When a class is cancelled, students are issued a full refund. For all Vacation Week Workshops, all fees are NON Refundable. In the event that WAM must cancel a workshop, students are issued a full refund.

How do I cancel a registration?

You cannot cancel a registration online. To cancel a registration, you must contact:

Elaine Cowan
508.793.4333 or 508.793.4334
elainecowan@worcesterart.org *

*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.

What do I do if I've lost my password?

You can send a request for your password to be sent to your email address. Click here to send a request.

How can I find out what courses I'm registered in?

To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button: